Contact Us

Our office assists Arts students throughout their degree: from helping you understand your degree requirements and responsibilities, to connecting you to appropriate support resources, to approving your application for graduation. Information for prospective students can be found on the UBC admissions website.

Arts Advising Office HoursARTS_advising_web

Monday – Friday    9:00 am to 4:00 pm
Closed weekends and statutory holidays

Our front counter and phone staff (604.822.4028) can answer many of your general questions.

Drop-in Advising

Available from 1:00pm to 4:00pm, Monday through Friday.
During the first two weeks of Sept & Jan (add/drop period) drop-in advising is available from 10am to 4pm.

On Friday, August 25 drop-in advising will be available from 9:00am to 12:00pm only.

*New* Rather than standing in line, you now join the queue from your phone or at the kiosk at the Arts Advising entrance. Text “UBC” to 604-229-4098 and follow the prompts. The virtual line opens 15 min before drop-in hours. An approximate wait time will be given. Please Note: The Virtual Line closes when when drop-in advising has reached capacity. 

Address, Email, Phone + Fax

Arts Academic Advising
The University of British Columbia
Buchanan D111, 1866 Main Mall
Vancouver, BC V6T 1Z1
We are located near Meekison Arts Students’ Space

During peak periods we endeavour to respond to email and phone messages within 3 to 5 business days.

Current UBC Arts Students 

Please include your student number.

Domestic Students –
International Students –
Aboriginal Students –

Phone: 604.822.4028

Fax: 604.822.4923

Prospective UBC Arts Students

Ask the Enrolment Service Professionals admissions-related questions here.

Contact Enrolment Services at 604.822.3014 or toll-free (Canada and the US) at 1.877.272.1422.

Prospective international students, please contact:
International Student Initiative
Brock Hall, Welcome Centre
1874 East Mall, Room 1200
Vancouver, BC V6T 1Z1
Visit in person Monday to Friday 9:30 am – 4:00 pm (PT)
Tel 604.822.8999 Toll-free (Canada and the US) 1.877.272.1422
Fax 604.822.9888

Still not sure who you should contact? Click here.

How to prepare for your visit

Some ways that you can prepare for your appointment:

  • New students visiting Arts for the first time are required to complete the First-Year Planning Tool.
  • Review this website: Doing some research may answer some of your questions and it may help you to come up with some new ones. Doing your research first will allow you to get the most out of your time with an advisor.
  • Review your Degree Navigator report: Degree Navigator is a helpful tool, but can be a bit difficult to read. The staff in Arts Academic Advising can help with understanding your report.

If you have a booked appointment and are unable to make it, please call 604.822.4028 to let us know.

What You Can Expect from Us

You are entitled to:

  • our individual attention
  • accurate knowledge of Arts’ degree requirements
  • answers to your questions
  • encouragement
  • referral to appropriate services
  • assistance with understanding how to use tools like Degree Navigator, UBC websites, and the academic calendar

What we ask of you:

  • prepare for your appointments
  • follow up on referrals we’ve provided you
  • attend and participate in class
  • contact us immediately if you suffer from a condition that is negatively affecting your academic success
  • be patient and do not send your request for information to several different administrators and advisors. We will respond to your requests as soon as we find the information
  • take advantage of UBC student services and resources, including student clubs and events